Martín Varela
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Jukka-Pekka Laulajainen
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Ecosystem for Customer Experience Management
Ecosystem for Customer Experience Assurance
Estimating the Effect of Context on QoE of Audiovisual Services: Laboratory vs. Public Places
A Global Customer Experience Management Architecture
Analysis of Managed and Over-the-Top Streaming Services in Mobile Networks
QoE-Driven Mobility Management - Integrating the Users' Quality Perception into Network-level Decision Making
Terminal–side QoE Estimations for Cross–Layer Network Control
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